Browser-based Meals on Wheels software solution for the complete administration of any Meals on Wheels delivery service.
Meals2People is based on more than ten years of experience serving the software requirements of meals and passenger transport providers. We looked at all the objectives meal providers required in a software system, plus the added experience with passenger transport scheduling and re-built our existing system into a new package as a total solution. This has given us the ability to design and produce a new software solution that catered for all those requirements from the outset and more.
Our new meals on wheels software, titled "Meals2People", is written using Microsoft’s latest web development platform and can be loaded onto any workstation or server within your network. What does that mean to the end user? In a nutshell, it allows you to sit at any workstation with a web browser and operate the system. Any browser equipped device, from a smartphone or tablet, to a laptop or desktop workstation will run the software. That means no requirement for local installation! That means no matter how old or infirm your PC might be, if it has Internet Explorer 6 or later, you can use Meals2People!
The system itself is installed on a web-server and utilises the scalable Microsoft SQL Server for data storage; you have only one installation to manage. Since all versions of Windows are web-server capable, this means you are not required to purchase expensive servers and software just to run the system – it can run on a single Windows PC.
We have distinct operational modules within the new system to give greater flexibility in the administration and planning of the services you provide. For instance, the
new system has delivery rounds as separate entities, with client deliveries assigned to the delivery routes on a day-by-day, hour-by-hour basis.
Independent route optimisation helps in making the most efficient use of available drivers and vehicles and means that any number of deliveries can be made on a given day, you are not just restricted to a single delivery at lunch time.
Menu management is structured with greater flexibility around diets, dislikes and multiple delivery states. Deliveries can be defined with multiple courses (main, sweet, tea, breakfast, etc.) and set an applicable cost at the delivery level. Where dietary restrictions or personal dislikes conflict, automatic selection of suitable alternatives takes place, minimising the work your staff have to carry out day to day. Menu personalisation is also very simple allowing for both regular and date specific alternative meals to be selected.
Costs are applied within date ranges, so future pricing can be added in advance without impacting current delivery operation. Costs, rechargeable subsidy and client charge information are held to enable budget monitoring and client accounts, as well as exporting to external accounting systems.
You can either add a single choice for each day and week (in a cycle) or add multiple meal options, thereby offering meal selection. When defining a menu, you set out its various properties. The price band of the meals, the days of operation, course type and delivery state. You then add menu option filters to set how many menu items will be on the menu for each day. Filters define a preference to facilitate automatic selection and intelligent alternative course choice. This means you could put your entire days cook-list on a single menu and then filter it by the preference sub-sets you operate for your clients. The meals to be delivered are defined by service needs, of which a client can have as many as required. Need a lunch service, breakfast service and tea service for one client for the same period? Easy! Just have a service need for each delivery. Ad-hoc delivery can also be specified and meals requested whenever needed.
With Meals2People, the system has a built-in stock control mechanism. The meal database is linked to the stock database of meals or components and usage is audited through the kitchen cook-list page. This also allows for the recording of actual versus planned usage and has the ability to record wastage and expired stock. Where stock isn't available, intelligent dated meal substitution will allow the kitchen to pick from items in stock which match the affected client's diet and preferences, minimising effort and disruption to service.
A comprehensive database of staff and vehicles exists, which allows the management of your resources. Planning and recording staff leave, vehicle availability and other such functions are all available within the system. Delivery routes are managed as a collective week, but with data for each day, with the optimal itinerary, driver and vehicle. Meal management and transport are no longer bundled together, but are split into two efficient task sets, to obtain the best results for both.
Frequently in the past, we have been asked for a more secure means of providing the drivers with delivery data than using paper round sheets. The mobile round sheets provide this option. Any smartphone, tablet or even iPod can be used for the delivery sheets. The device used is then secured with a PIN number. Using modern browser based technology, this page downloads your days delivery sheets to a device and holds the data there. When a network or internet connection becomes available, data may be posted back to your database. What does that mean? It means you are never reliant on 100% 3G/4G internet coverage, or even the necessity for mobile internet at all! You can sync a device, such as an iPad, in the office then go and deliver the meals and upload your data on return to base. Secure, efficient, easy to use and cheap to implement.
The Meals2People system has a client-side interface named "MyMeals" which you can operate as a service to your clients. The client, or their carer, can access the system and input their meal selections, notify your staff when they take service holidays, specify dietary preferences and leave feedback. This feature can be customised and badged as your own, with your logo and colour scheme, including the features you choose. With an ever growing number of web-connected people in the population, this is an aspect of your service people will begin to expect.
The Meals2People system also has an interface that allows applications for the Meals on Wheels service to be made by other departments, or externally by clients or their carer's. The applications are then held in a queue and processed by the Users of the main system, with progress relayed to the applicants by email.
The system has available, an API (Advanced Program Interface) that permits data to be added to the Meals2People system electronically direct from other systems within your network. This makes it possible to create referrals from other systems without any duplicate of effort for your staff.
The Meals2People system is a comprehensive meals on wheels software solution aimed at improving efficiency and lowering costs. If you are interested in seeing what this software can do for you, then why not contact us to arrange a demonstration?
|Operating system||Any with web browser application|
|SQL Server version||2005 or later|
|Web server||Microsoft Internet Information Server 6 or later|
|Workstation prerequisites||Web browser (IE, Opera, Safari, Firefox, Chrome) and a PDF viewer for reports|
|Active Directory Integration?||YES - application is LDAP compatible|